Hello everyone,
From Monday 13 March to Thursday 16 March, 2 Bureau Veritas auditors checked our compliance with the ISO 9001 (quality system) and 14001 (environment) standards.
Final result: NO MAJOR NON-CONFORMITIES
- 3 minor non-conformities
- 3 weak points
- 7 opportunities for improvement
- 11 strong points
The number of discrepancies remains very low, showing a robust and effective system that has adapted to change.
Strengths mentioned
- Rigorous monitoring of air/water releases
- Foundry performance improvements based on customer satisfaction indicators
- Emergency situation drills
Areas for improvement
- More formal approach to processing incidents, identifying causes and monitoring action plans.
- Updates of the policy on the website
- Corrective processing of supplier complaints
Well done and thank you all for taking part in this audit. We were able to prove our will to do things right and our everyday commitment to satisfying our customers